- Code: C010
- Description: Main motor abnormality: The main motor is not rotating normally.
- Code: C020
- Description: Developer drive motor abnormality: The developer drive motor is not rotating normally.
- Code: C030
- Description: Transport motor abnormality: The transport motor is not rotating normally.
- Code: C040
- Description: PFP motor abnormality: The PFP motor is not rotating normally. (the case that paper can be fed from any drawer except the PFP)
- Code: C130
- Description: 1st drawer tray abnormality: The tray-up motor is not rotating or the 1st drawer tray is not moving normally. (the case that paper can be fed from any drawer except the 1st drawer)
- Code: C140
- Description: 2nd drawer tray abnormality: The tray-up motor is not rotating or the 2nd drawer tray is not moving normally. (the case that paper can be fed from any drawer except the 2nd drawer)
- Code: C150
- Description: PFP upper drawer tray abnormality: The PFP upper drawer tray-up motor is not rotating or the PFP upper drawer tray is not moving normally. (the case that paper can be fed from any drawer except the PFP upper drawer)
- Code: C160
- Description: PFP lower drawer tray abnormality: The PFP lower drawer tray-up motor is not rotating or the PFP lower drawer tray is not moving normally. (the case that paper can be fed from any drawer except the PFP lower drawer)
- Code: C180
- Description: LCF tray-up motor abnormality: The LCF trayup motor is not rotating or the LCF tray is not moving normally. (the case that paper can be fed from any drawer except the LCF)
- Code: C1A0
- Description: LCF end fence motor abnormality: The LCF end fence motor is not rotating or the LCF end fence is not moving normally. (the case that paper can be fed from any drawer except the LCF)
- Code: C1B0
- Description: LCF transport motor abnormality: The LCF transport motor is not rotating normally (when paper can be fed from any drawer except the LCF).
- Code: C260
- Description: Peak detection error: Lighting of the exposure lamp (white reference) is not detected when power is turned ON.
- Code: C270
- Description: (1) Carriage home position sensor not turning OFF within a specified period of time: The carriage does not shift from its home position in a specified time.
(2) Downloading firmware with an incorrect model. If the error occurs, the exposure lamp lights twice at the same time.
- Code: C280
- Description: Carriage home position sensor not going ON within a specified time
- Code: C360
- Description: Charger cleaner motor abnormality: Charger cleaner motor is not rotating or wire cleaner is not moving normally
- Code: C411
- Description: Thermistor or heater lamp abnormality at power-ON: Abnormality of the thermistor is detected when power is turned ON or the temperature of the fuser roller does not rise in a specified period of time after power is turned ON.
- Code: C412
- Description: Thermistor/heater lamp abnormality at power- ON: Thermistor abnormality is detected at power-ON or the fuser roller temperature does not rise within a specified period of time after power-ON.
- Code: C443
- Description: Heater lamp abnormality after abnormality judgment (not reaching to intermediate temperature)
- Code: C445
- Description: Heater lamp abnormality after abnormality judgment (pre-running end temperature abnormality)
- Code: C446
- Description: Heater lamp abnormality after abnormality judgment (pre-running end temperature abnormality)
- Code: C447
- Description: Heater lamp abnormality after abnormality judgment (temperature abnormality at ready status)
- Code: C448
- Description: Heater lamp continuous lighting abnormality: Heater lamp lights continuously for a certain period of time when the pressure roller temperature during ready status is higher than the specified
- Code: C471
- Description: IH power voltage abnormality or IH initial abnormality (IH board initial abnormality)
- Code: C472
- Description: IH power voltage abnormality (power supply abnormality)
- Code: C475
- Description: IH power voltage abnormality (power supply abnormality when door is opened)
- Code: C480
- Description: Overheating of IGBT: The temperature of the IGBT rises abnormally.
- Code: C490
- Description: IH control circuit or IH coil abnormality: Abnormality is detected in IH control circuit or IH coil is broken/ shorted.
- Code: C4B0
- Description: Fuser unit counter abnormality
- Code: C550
- Description: RADF I/F error: Communication error has occurred between the RADF and the scanner.
- Code: C570
- Description: Communication error between Engine-CPU and IPC board
- Code: C580
- Description: Communication error between IPC board and finisher
- Code: C900
- Description: Connection error between SYS board and LGC board
- Code: C940
- Description: Engine-CPU abnormality
- Code: C950
- Description: LGC board memory abnormality
- Code: C960
- Description: Connection error between LGC board and DRV board, ID abnormality
- Code: C970
- Description: High-voltage transformer abnormality: Leakage of the main charger is detected.
- Code: C9E0
- Description: Connection error between SLG board and SYS board
- Code: CA10
- Description: Polygonal motor abnormality: The polygonal motor is not rotating normally.
- Code: CA20
- Description: H-Sync detection error: H-Sync signal detection PC board cannot detect laser beams.
- Code: CB20
- Description: Delivery motor abnormality: Delivery motor or delivery roller is not rotating normally. [MJ-1022]
- Code: CB30
- Description: Tray 1/Tray 2 shift motor abnormality: Tray 1/Tray 2 shift motor is not rotating or delivery tray is not moving normally. [MJ-1023/1024]
- Code: CB40
- Description: Rear aligning plate motor abnormality: Rear aligning plate motor is not rotating or aligning plate is not moving normally. [MJ-1023/1024]
- Code: CB50
- Description: Staple motor abnormality: Staple motor is not rotating or stapler is not moving normally. [MJ-1022/ 1023/1024]
- Code: CB80
- Description: Backup RAM data abnormality:
1) Abnormality of checksum value on finisher controller PC board is detected when the power is turned ON. [MJ-1023/1024]
2) Abnormality of checksum value on punch controller PC board is detected when the power is turned ON. [MJ-1023/1024 (when MJ-6004 is installed)]
- Code: CB90
- Description: Paper pushing plate motor abnormality: Paper pushing plate motor is not rotating or paper pushing plate is not moving normally. [MJ-1024]
- Code: CBA0
- Description: Stitch motor (front) abnormality: Stitch motor (front) is not rotating or rotary cam is not moving normally. [MJ-1024]
- Code: CBB0
- Description: Stitch motor (rear) abnormality: Stitch motor (rear) is not rotating or rotary cam is not moving normally. [MJ-1024]
- Code: CBC0
- Description: Alignment motor abnormality: Alignment motor is not rotating or aligning plate is not moving normally. [MJ-1024]
- Code: CBD0
- Description: Guide motor abnormality: Guide motor is not rotating or guide is not moving normally. [MJ-1024]
- Code: CBE0
- Description: Paper folding motor abnormality: Paper folding motor or paper folding roller is not rotating normally. [MJ-1024]
- Code: CC00
- Description: Sensor connector abnormality: Connector of guide home position sensor, paper pushing plate home position sensor or paper pushing plate top position sensor is disconnected. [MJ-1024]
- Code: CC10
- Description: Micro switch abnormality: With all covers closed, inlet door switch, delivery door switch or front cover switch is open. [MJ-1024]
- Code: CC20
- Description: Communication error between finisher and saddle stitcher: Communication error between finisher controller PC board and saddle stitcher controller board [MJ-1023/1024]
- Code: CC30
- Description: Stack processing motor abnormality: The stack processing motor is not rotating or the stack delivery belt is not moving normally. [MJ-1022]
- Code: CC40
- Description: Swing motor abnormality: Swing motor is not rotating or swing unit is not moving normally. [MJ-1023/ 1024]
- Code: CC50
- Description: Horizontal registration motor abnormality: Horizontal registration motor is not rotating or puncher is not shifting normally. [MJ-1023/1024 (when MJ- 6004 is installed)]
- Code: CC60
- Description: Punch motor abnormality: Punch motor is not rotating or puncher is not shifting normally. [MJ-1023/ 1024 (when MJ-6004 is installed)]
- Code: CC80
- Description: Front alignment motor abnormality: Front alignment motor is not rotating or front aligning plate is not moving normally. [MJ-1022] Front aligning plate motor abnormality: Front aligning plate motor is not rotating or aligning plate is not moving normally. [MJ-1023/1024]
- Code: CC90
- Description: Upper stack tray lift motor abnormality: The upper stack tray lift motor is not rotating or the upper stack tray is not moving normally. [MJ-1022]
- Code: CCA0
- Description: Lower stack tray lift motor abnormality: The lower stack tray lift motor is not rotating or the lower stack tray is not moving normally. [MJ-1022]
- Code: CCB0
- Description: Rear jogging motor abnormality: The rear jogging motor is not rotating or the rear jogging plate is not moving normally. [MJ-1022]
- Code: CCD0
- Description: Stack ejection motor abnormality: Stack ejection motor or stack ejection roller is not rotating normally. [MJ-1023/1024]
- Code: CCE0
- Description: Paper trailing edge assist motor abnormality: Paper trailing edge assist motor is not rotating or paper trailing edge assist is not moving normally. [MJ- 1023/1024]
- Code: CCF0
- Description: Gear changing motor abnormality: Gear changing motor is not rotating normally. [MJ-1023/1024]
- Code: CE00
- Description: Communication error between finisher and punch unit: Communication error between finisher controller PC board and punch controller PC board [MJ- 1023/1024 (when MJ-6004 is installed)]
- Code: CE10
- Description: Image quality sensor abnormality (OFF level): The output value of this sensor is out of a specified range when sensor light source is OFF.
- Code: CE20
- Description: Image quality sensor abnormality (no pattern level): The output value of this sensor is out of a specified range when the image quality control test pattern is not formed.
- Code: CE40
- Description: Image quality control test pattern abnormality: The test pattern is not formed normally.
- Code: CE50
- Description: Temperature/humidity sensor abnormality: The output value of this sensor is out of a specified range.
- Code: CE90
- Description: Drum thermistor abnormality: The output value of the drum thermistor is out of a specified range.
- Code: CEA0
- Description: Revolver home position detection abnormality: It cannot detect that the revolver is at its home position.
- Code: CEB0
- Description: Black developer unit lifting movement abnormality: The black developer unit does not move up or down normally (lifting cam does not operate normally).
- Code: CEC0
- Description: 2nd transfer roller position detection abnormality: The 2nd transfer roller does not contact/release normally.
- Code: CEE0
- Description: Transfer belt position detection abnormality (normal speed): The home position of the transfer belt cannot be detected.
- Code: CEE1
- Description: Transfer belt position detection abnormality (when decelerating): Reference position of the transfer belt cannot be detected.
- Code: CEF0
- Description: Revolver motor abnormality: Revolver motor is not rotating or revolver is not moving normally.
- Code: CF20
- Description: Toner density detection voltage abnormality: The output value of the color auto-toner sensor in printing is out of a specified range.
- Code: CF30
- Description: Reference plate detection voltage abnormality: The output value of the color auto-toner sensor against the reference plate is out of a specified range at the light amount correction during an auto-toner adjustment or when a print job has finished.
- Code: CF30
- Description: Reference plate detection voltage abnormality: The output value of the color auto-toner sensor against the reference plate is out of a specified range at the light amount correction during an auto-toner adjustment or when a print job has finished.
- Code: CF40
- Description: Light amount correction voltage abnormality: The light amount correction is not finished normally during an auto-toner adjustment or when a print job has finished, or the output value of the sensor is out of a specified range when the light amount correction has finished.
- Code: CF50
- Description: Color auto-toner sensor abnormality: The connection of the color auto-toner sensor cannot be detected at the initialization, or the output value of color auto-toner sensor when the revolver starts rotating for initialization is out of a specified range.
- Code: E010
- Description: Jam not reaching the exit sensor: The paper which has passed through the fuser unit does not reach the exit sensor.
- Code: E020
- Description: Stop jam at the exit sensor: The trailing edge of the paper does not pass the exit sensor after its leading edge has reached this sensor.
- Code: E030
- Description: Power-ON jam: The paper is remaining on the paper transport path when power is turned ON.
- Code: E061
- Description: Incorrect paper size setting for 1st drawer: The size of paper in the 1st drawer differs from size setting of the equipment.
- Code: E062
- Description: Incorrect paper size setting for 2nd drawer: The size of paper in the 2nd drawer differs from size setting of the equipment.
- Code: E063
- Description: Incorrect paper size setting for PFP upper drawer: The size of paper in the 3rd drawer differs from size setting of the equipment.
- Code: E064
- Description: Incorrect paper size setting for PFP lower drawer: The size of paper in the 4th drawer differs from size setting of the equipment.
- Code: E065
- Description: Incorrect paper size setting for bypass tray: The size of paper in the bypass tray differs from size setting of the equipment.
- Code: E090
- Description: Image data delay jam: Image data to be printed cannot be prepared
- Code: E110
- Description: ADU misfeeding (Paper not reaching the registration sensor): The paper which has passed through ADU does not reach the registration sensor during duplex printing.
- Code: E120
- Description: Bypass misfeeding (Paper not reaching the bypass feed sensor): Paper fed from the bypass tray does not reach the bypass feed sensor.
- Code: E130
- Description: 1st drawer misfeeding (Paper not reaching the 1st drawer feed sensor): The paper fed from the 1st drawer does not reach the 1st drawer feed sensor.
- Code: E140
- Description: 2nd drawer misfeeding (Paper not reaching the 2nd drawer feed sensor): The paper fed from the 2nd drawer does not reach the 2nd drawer feed sensor.
- Code: E150
- Description: PFP upper drawer misfeeding (Paper not reaching the PFP upper drawer feed sensor): The paper fed from the PFP upper drawer does not reach the PFP upper drawer feed sensor.
- Code: E160
- Description: PFP lower drawer misfeeding (Paper not reaching the PFP lower drawer feed sensor): The paper fed from the PFP lower drawer does not reach the PFP lower drawer feed sensor.
- Code: E190
- Description: LCF misfeeding (Paper not reaching the LCF feed sensor): The paper fed from the LCF does not reach the LCF feed sensor.
- Code: E200
- Description: 1st drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the 1st drawer feed sensor.
- Code: E210
- Description: 2nd drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the 1st drawer feed sensor.
- Code: E220
- Description: 2nd drawer transport jam (Paper not reaching the 1st drawer feed sensor): The paper does not reach the 1st drawer feed sensor after it has passed the 2nd drawer feed sensor.
- Code: E300
- Description: PFP upper drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the 1st drawer feed sensor.
- Code: E310
- Description: PFP upper drawer transport jam (Paper not reaching the 1st drawer feed sensor): The paper does not reach the 1st drawer feed sensor after it has passed the 2nd drawer feed sensor.
- Code: E320
- Description: PFP upper drawer transport jam (Paper not reaching the 2nd drawer feed sensor): The paper does not reach the 2nd drawer feed sensor after it has passed the PFP upper drawer feed sensor.
- Code: E330
- Description: PFP lower drawer transport jam (Paper not reaching the registration sensor): The paper does not reach the registration sensor after it has passed the 1st drawer feed sensor.
- Code: E340
- Description: PFP lower drawer transport jam (Paper not reaching the 1st drawer feed sensor): The paper does not reach the 1st drawer feed sensor after it has passed the 2nd drawer feed sensor.
- Code: E350
- Description: PFP lower drawer transport jam (Paper not reaching the 2nd drawer feed sensor): The paper does not reach the 2nd drawer feed sensor after it has passed the PFP upper drawer feed sensor.
- Code: E360
- Description: PFP lower drawer transport jam (Paper not reaching the PFP upper drawer feed sensor): The paper does not reach the PFP upper drawer feed sensor after it has passed the PFP lower drawer feed sensor.
- Code: E400
- Description: Jam access cover open jam: The jam access cover has opened during printing.
- Code: E410
- Description: Front cover open jam: The front cover has opened during printing.
- Code: E420
- Description: PFP side cover open jam: The PFP side cover has opened during printing.
- Code: E430
- Description: ADU open jam: The ADU has opened during printing.
- Code: E440
- Description: Side cover open jam: The side cover has opened during printing.
- Code: E450
- Description: LCF side cover open jam: The LCF side cover has opened during printing.
- Code: E480
- Description: Bridge unit open jam: The bridge unit has opened during printing.
- Code: E510
- Description: Jam not reaching the ADU entrance sensor: The paper does not reach the ADU entrance sensor after it is switchbacked in the exit section.
- Code: E520
- Description: Stop jam in the ADU: The paper does not reach the ADU exit sensor after it has passed the ADU entrance sensor.
- Code: E550
- Description: Paper remaining jam on the transport path: The paper is remaining on the transport path when printing is finished.
- Code: E712
- Description: Jam not reaching the original registration sensor: The original fed from the original feeding tray does not reach the original registration sensor
- Code: E714
- Description: Feed signal reception jam: The feed signal is received even no original exists on the original feeding tray.
- Code: E721
- Description: Jam not reaching the read sensor: The original does not reach the read sensor after it has passed the registration sensor (when scanning obverse side) or the reverse sensor (when scanning reverse side).
- Code: E722
- Description: Jam not reaching the original exit/reverse sensor (during scanning): The original which passed the read sensor does not reach the original exit/reverse sensor when it is transported from the scanning section to exit section.
- Code: E724
- Description: Stop jam at the original registration sensor: The trailing edge of the original does not pass the original registration sensor after its leading edge has reached this sensor.
- Code: E725
- Description: Stop jam at the read sensor: The trailing edge of the original does not pass the read sensor after its leading edge has reached this sensor.
- Code: E731
- Description: Stop jam at the original exit/reverse sensor: The trailing edge of the original does not pass the original exit/reverse sensor after its leading edge has reached this sensor.
- Code: E860
- Description: RADF jam access cover open: The RADF jam access cover has opened during RADF operation.
- Code: E870
- Description: RADF open jam: RADF has opened during RADF operation
- Code: E871
- Description: Cover open jam in the read ready status
- Code: E910
- Description: Jam at the bridge unit transport sensor 1: The paper does not reach the bridge unit transport sensor 1 after it has passed the exit sensor.
- Code: E920
- Description: Stop jam at the bridge unit transport sensor 1: The trailing edge of the paper does not pass the bridge unit transport sensor 1 after its leading edge has reached the sensor.
- Code: E930
- Description: Jam at the bridge unit transport sensor 2: The trailing edge of the paper does not reach the bridge unit transport sensor 2 after its leading edge has reached the bridge unit transport sensor 1.
- Code: E940
- Description: Stop jam at the bridge unit transport sensor 2: The trailing edge of the paper does not pass the bridge unit transport sensor 2 after its leading edge has reached the bridge unit transport sensor 2.
- Code: E9F0
- Description: Punching jam: Punching is not performed properly.
- Code: EA10
- Description: Paper transport delay jam: The paper which has passed the bridge unit does not reach the inlet sensor.[MJ-1031/1101] The paper which has passed the bridge unit does not reach the inlet sensor.
- Code: EA20
- Description: Paper transport stop jam: The paper does not pass through the inlet sensor. The paper which has passed through the inlet sensor does not reach the feeding sensor.
- Code: EA30
- Description: Power-ON jam: Paper exists at the inlet sensor when power is turned ON.
- Code: EA40
- Description: Joint open jam: The finisher cover opened during machine operation. Cover open error: The front cover or stationary tray is opened during paper transport.
- Code: EA50
- Description: Stapling jam: Stapling is not performed properly.
- Code: EA60
- Description: Early arrival jam: The inlet sensor detects the paper earlier than a specified timing.
- Code: EA70
- Description: Stack exit belt home position error: The stack exit belt is not at the home position. Stack slider home position error: The stack slider is not at the home position.
- Code: EA80
- Description: Stapling jam: Stapling is not performed properly. [MJ-1024]
- Code: EA90
- Description: Door open jam: The delivery cover or inlet cover has opened dur-ing printing [MJ-1024].
- Code: EAA0
- Description: Power-ON jam: Paper exists at No.1 paper sensor, No. 2 paper sensor, No.3 paper sensor, vertical path paper sensor or delivery sensor when power is turned ON. [MJ-1024]
- Code: EAB0
- Description: Transport stop jam: The paper which passed through the inlet sensor does not reach or pass No.1 paper sensor, No. 2 paper sensor, No.3 paper sensor or delivery sensor. [MJ-1024]
- Code: EAC0
- Description: Transport delay jam: The paper which has reached the inlet sensor does not pass through the inlet sensor. [MJ-1024]
- Code: EAD0
- Description: Print end command time-out jam: The printing has not finished normally because of the communication error between the SYS board and LGC board at the end of printing.
- Code: EAE0
- Description: Receiving time time-out jam: The printing has been interrupted because of the communication error between the equipment and finisher when the paper is transported from the equipment to the finisher.
- Code: EAF0
- Description: Stack return jam: It cannot load the paper which passed through the delivery roller on the intermediary process tray. [MJ-1022]
- Code: EB50
- Description: Paper remaining on the transport path: The multiple feeding of preceding paper caused the misfeeding of upcoming paper.
- Code: EB60
- Description: Paper remaining on the transport path: The multiple feeding of preceding paper caused the misfeeding of upcoming paper (redetection after no jam is detected at [EB50]).
- Code: F070
- Description: Communication error between System-CPU and Engine-CPU
- Code: F090
- Description: SRAM abnormality on the SYS board
- Code: F091
- Description: NVRAM abnormality on the SYS board
- Code: F092
- Description: SRAM and NVRAM abnormality on the SYS board
- Code: F100
- Description: HDD format error: HDD cannot be initialized normally.
- Code: F101
- Description: HDD unmounted: Connection of HDD cannot be detected.
- Code: F102
- Description: HDD start error: HDD cannot become ‘Ready’ state.
- Code: F103
- Description: HDD transfer time-out: Reading/writing cannot be performed in the specified period of time.
- Code: F104
- Description: HDD data error: Abnormality is detected in the data of HDD.
- Code: F105
- Description: HDD other error
- Code: F106
- Description: Point and Print partition damage
- Code: F107
- Description: /BOX partition damage
- Code: F108
- Description: /SHA partition damage
- Code: F110
- Description: Communication error between System-CPU and Scanner-CPU
- Code: F111
- Description: Scanner response abnormality
- Code: F120
- Description: Database abnormality: Database is not operating normally.
- Code: F130
- Description: Invalid MAC address
- Code: F200
- Description: Data overwrite kit (GP-1060) is taken off
- Code: F350
- Description: SLG board abnormality